MEMBERSHIP TERMS [ Close ]

Mill Hill / NW1 Camden and Microcycling Express Fat Loss Fitness Boot Camps

 

We want to be clear about our terms from the out set therefore we have compiled the following to ensure you are fully informed.

Below are terms of your membership. These terms may be subject to change however we will notify all members via your membership email of any changes as they become available.

By purchasing your membership, you are agreeing to these terms so please ensure you read these terms as they directly relate to your membership subscriptions. We have tried to keep these terms as simple as possible, however if you do not fully understand any of the terms, you should contact JJ for clarification.

 

MONTHLY MEMBERSHIP TERMS:

1. MEMBERSHIP DURATION

1.1 Your membership starts on the first day of your boot camp and expires one month from the first session. For example if your first session is 21st, your membership expires on the 20th of the following month.


2. MISSED SESSIONS

2.1. You may apply to change your start date due to unexpected circumstances providing you inform your instructor at least 24 hours PRIOR to the commencement of your first session.

2.2. You may have your membership extended to allow for any planned missed sessions providing you inform your instructor PRIOR to the commencement of your first session.

For example, if you are due to go on holiday and will miss several sessions whilst you are away, simply inform your instructor either upon payment or prior to the first session of the membership period. Your instructor will then extend your membership accordingly. Lets say your membership starts on the 5th and you have planned a holiday later that month and will miss two sessions. Your membership will be extended for two extra sessions.

2.3 You will receive an email confirmation within 48 hours of the start of your membership outlining the membership extension dates and the new date when your next membership will be due.

2.4 There is no roll over if you miss a session and did not arrange for membership extension (see item 2.2)

2.5. If your schedule is changeable at short notice you are recommended to use the OPEN PASS.

3. NUMBER OF SESSIONS

3.1. You may attend as many sessions as you wish during your membership.

4. CONTINUATION OF TRAINING

4.1. A reminder that your next month is due will be emailed to you within 7 days of your expiration date. You are requested to bring along your next months fees on or before your new month in order to continue your training. Failure to renew on or before your expiry may result in you not being permitted to take part. Please ensure your renewal is processed on or before your membership expires (see 1.1)

 

OTHER MEMBERSHIPS

5. OPEN PASS MEMBERSHIP

5.1 The Open Pass is a ten Session Pass whereby you can attend any 10 workout sessions over a period of 3 months (expires after 3 months).

5.2 Although an alternative to a monthly membership, the open pass provides all the services of the basic boot camp monthly membership including the online resources for the duration of your open pass (3 months).

5.3 Your open pass begins on your first session and expires upon completion of ten boot camp sessions or three months from commencement (which ever comes first).

6. ONLINE BOOTCAMP MEMBERSHIP

Your training includes a unique and extensive online resource centre to be used to maximise your training. This includes recommended diets, tools, diaries and information to help you achieve your goals in a safe and timely manner. This will be available to you during the term of your membership.

When you sign up for your boot camp, You will be added to the boot camp membership list and access details will be emailed to you during your first week of training. It is your responsibility to activate your membership (reply to the email) in order to receive details of the online resources.

 

REFUND and GUARANTEE POLICY

7. Once you have reserved and purchased your membership online - your place on the programme is held for you and NO refund or credit (with the exception of item 2.2) will be made for non attendance. [ Please see items 2.1 and 2.2 giving you the ability to change your membership start date (2.1) or apply for session credits (2.2) ].


7.1. SATISFACTION GUARANTEE:

As per our satisfaction guarantee, your first session is considered a trial session. If at the end of your first session you decide not to continue you will be entitled to a full refund. To qualify you MUST attend your first session and inform your instructor at the end of the workout that you have decided not to continue. Failure to notify your instructor in person before leaving the premises will result in a non refund (see item 7 above).

7.2. RESULTS GUARANTEE:

As per our results guarantee, if after attending the training and following the fat loss blueprint programme exactly as prescribed for 30 days you do not see results, we will give you your next month FREE. To qualify you must attend all sessions and follow the course as instructed in our Members Fat Loss Blueprint. You must provide a body composition print out (from Boots Chemist) taking during your first week and at the end of your months membership along with written evidence outlining your exercise and food consumption in the form of an exercise and food diary covering the period of your membership. Failure to provide written evidence of your lack of progress will result in you not qualifying for our results guarantee.

 

 

QUESTIONS

You are reminded that by purchasing your membership, you are agreeing to these membership terms. If you have any questions about your membership that are not covered in these terms, please speak to your instructor or email JJ (@) MillHillFitness.com or JJ (@) NW1Bootcamp.com

 

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